Holiday Inn Cleveland-Mayfield By Ihg, Mayfield

I absolutely loved my stay at this hotel! The room was clean, spacious, and had a comfortable king bed. The bathroom was nice and clean with ample hot water. However, the lack of grab bars in the bathroom made it a bit difficult to use. The service was exceptional, with very personable and attentive staff who worked hard to ensure our needs were met. The location was perfect, situated in a nice and quiet area with plenty of shopping and dining options nearby. The dining experience was good, with a nice selection of a la carte items served at the restaurant. Overall, a great value for the money.

I had a mixed experience at this hotel. The rooms were clean and well-maintained, but they reeked of smoke, which was a downside. The staff was friendly and committed to customer service. The location was quiet and surrounded by other hotels, making it a peaceful area to stay in. The dining options were a bit mixed in terms of competence, with a higher-end sit-down restaurant available. Overall, it was a decent stay with some room for improvement.

My stay at the hotel was a mix of positives and negatives. The rooms on the first floor were a bit challenging to use due to the lack of grab bars in the bathroom. However, I was pleasantly surprised by the breakfast buffet ticket that I didn't notice until check-out. The staff, especially Theresa, Lindsay, and the assistant manager Dominic, were exceptionally personable and attentive, making the service a standout feature of this hotel. The location was quiet and offered shopping and restaurant options, though it was a bit out of the way. The dining experience, while okay, had a more limited menu than expected. Overall, the hotel had its charms alongside some drawbacks.